Little Bear Bakes
Returns & Refunds
Please contact us as soon as reasonably possible if there is a problem with your order.
Problems with your order
We do not accept returns unless there is a problem with your order. If there is a problem, please contact us and we will do our best to help.
We are responsible for supplying bakes that are of satisfactory quality, fit for purpose and as described.
Cancellations and changes
Our fresh bakes are perishable goods which can deteriorate or expire rapidly. The usual 14-day cooling-off right for online purchases does not apply to these products.
If you wish to cancel or change your order, please contact us promptly. We will try to help where possible, but changes or cancellations may not be possible once preparation has begun or the order has been dispatched.
This does not affect your rights if goods are faulty, damaged, unsafe or not as described, or if we fail to fulfil our delivery obligations.
Get in touch
Email hollyeg@icloud.com. Include your order reference so we can help.